Terms and Conditions
In these Terms and Conditions ‘TFM’ shall mean Sarah Hogan Movement Academy. ( The Fitness Movement)
Instructions and Participation:
Fitness sessions have been designed for adults that appear to be healthy.
Content of session: –
Cool down including stretches
1.1 All activities will be explained and demonstrated. If you feel you have not understood any instruction you must notify the Instructor so that activities can be further explained and demonstrated until fully clear.
1.2 Your signed Screening Form and Terms and Conditions must be received before you can attend any classes and must be immediately updated if your circumstances change.
1.3 TFM reserve the right to refuse entry to any class if, in their personal opinion, any participant is a risk to themselves or others in the class. This may include (but is not limited to) failure to listen to or comply with the instructions and safety guidelines given, appearing to be under the influence of alcohol and/or drugs.
1.4 If you are late and warm up has started you may not be allowed to join in a TFM session for your own safety. Safe warm up is essential to ensure that your muscles and joints are prepared for exercise in order to prevent injuries. Failure to attend before the warm up has been completed may result in forfeiture of your class payment.
1.5 Please stop and notify the Instructor if at any point during the session you feel pain or discomfort.
1.6 TFM reserves the right to make adaptions to class timetable at any time, all classes are subject to change at any time. This is to allow but not limited to extreme weather conditions, local area situations, participation numbers, students particular requirements and the like. It is your responsibility to keep your contact information up to date!
1.6.1 If your class falls on a bank holiday another day for your class/session or course will be rearranged.
1.7 If a class or course is cancelled by TFM your class/sessions or courses will be rearranged. Where this is not possible, any monies will be refunded. We will endeavour to provide as much notice as possible should a class or course need to be rescheduled.
2.1 Places are reserved on a first come first served basis and only confirmed upon receipt of payment in full and completed forms (Screening Form and Terms & Conditions).
2.2 You will not be refunded if TFM exercise their discretion and decide that it is unsafe for you to participate as a result of any of the reasons outlined at section 1 above and are unable to allocate your space in any class/session to another participant.
2.3 If you become injured or ill and unable to continue to attend a TFM session a refund can only be given when supported by appropriate medical evidence. In such cases your booking account will be credited.
2.4 TFM reserve the right to exercise their discretion in exceptional circumstances, however you may not be refunded monies paid in advance in respect of classes/sessions you have booked but fail to attend if less than 24 hours’ notice is given, save for in the event of illness or injury preventing you from participating in any fitness activities, supported by medical evidence. In such cases your account will be credited with the pro-rata payment on receipt of the appropriate medical evidence. Nothing in this clause shall preclude you from obtaining a refund if TFM are in serious default of their obligations to you.
2.5 Please note that your class payment may be forfeited if you are deemed unfit to attend any class/session as a result of having deliberately provided incorrect or misleading information in your Screening Form replies.
2.6 Classes must be booked through our online system at least 24 hours prior and need minimum three participants to go a head.
2.7 Cancellations of classes must be done 24 hours prior through our online system see 2.4.
3.1 All Subscriptions of TFM are strictly payable per calendar month on the 1st and are not transferrable.
3.2 Fixed Term Subscriptions can only be placed on hold save for in the event of illness or injury preventing you from participating, supported by documentary evidence from your doctor, and this will therefore extend the terms by the length of time placed on hold.
3.2.1 At the end of your contracted period you are required to inform TFM within 7 business working days of the end of the Calendar Month of any changes to TFM Subscriptions, no changes can be made after this date until the following month, we accept no responsibility if you fail to inform us with the required notice (Once the Subscription has been initiated by the Booking System) and you will be required to fulfil terms of the Subscription.
3.3 All Block Bookings/Courses of TFM are non transferable; TFM Fitness Block of 6/8/12 will expire 6/8/12 weeks after start date of purchase. If classes are missed you do lose that class.
Ad Hoc Events:
(Ad Hoc Events including but not exhaustive to KSFL Packages/Specialist courses/Workshops/Master Classes)
3.4 Places for all Ad Hoc Events are non-refundable, save for in the event of illness or injury preventing you from participating, supported by documentary evidence from your doctor and if TFM are unable to allocate your space in any class/session to another participant (3.4.1 and 3.4.2 are except from this). In such cases where your place can be filled by another participant and on receipt of the appropriate medical evidence your booking account will be credited. Nothing in this clause shall preclude you from obtaining a refund if TFM are in serious default of their obligations to you.
3.4.1 Places for any courses are strictly no refund under any circumstances once you receive the information, booklet, VIP access and other items associated with that particular course.
Nothing in these Terms & Conditions shall affect your statutory rights.
I have read, understood and accept the Terms & Conditions outlined above.
Please remember this is for your reference, do not hesitate to get in touch if you have any queries or would like clarification.
Director/Owner of Sarah Hogan Movement Academy